The National Will Register’s Will Search help desk work with both the legal profession and the public. The sensitivities that surround the public undertaking a Certainty Will Search means that the team are naturally supportive to those grieving who are most likely coordinating a funeral or estate distribution for the first time.
We always request feedback from searchers to ensure optimum service levels. The below feedback was from a member of the public who was desperately trying to locate her father’s Will and how we helped to release the anxiety and bring relief at an already sad time. This heartfelt case study beautifully captures the core purpose of The National Will Register and its commitment to ensuring untraceable Wills are a thing of the past through our Will Registration and Will Search services.
The lady in question, a member of the public, very recently lost her father and along with her mother they were desperately trying to search for his Will. Mrs. Smith* (name changed for privacy) found herself amidst deep grief after losing her father, struggling with the daunting task of uncovering his Will. Despite her best efforts and enquiries, she was unable to locate the will that held her late father’s final wishes.
They were suggested to contact The National Will Register. Clive guided her through the process, assuring her of our commitment in helping her during one of her most difficult moments. A Will Search Combined was conducted which searches for Wills that have been registered on The National Will Register and for Wills that have not been registered. As her late father registered the Will, the Will search located the Will on The National Will Register in less than 24 hours and the estate administration is underway with the firm assisting.
“I cannot express enough the absolute professionalism of the people I spoke with on every level of this company, the manner, the empathy, the warmth, it came as absolute relief that they could help”
She urges others in similar situations to come to us for guidance on our services, regretting only that she had not done so sooner.
In Mrs. Smith’s journey, The National Will Register emerged not just as a solution but relief from the anxiety and brings peace of mind. Through caring guidance and prompt action, Clive and the Will Search team provided hope and reassurance in a time of great need, embodying our core values.
When you next have a client unable to locate Will, are unsure if one exists, or think that they have identified the very last Will, advising to use a Certainty Will Search is imperative to provide protection during distribution. …Real life Will Search stories from the legal profession…The National Will Register now has over 10.5 million wills in the system.
Opting for a Will Search Combined, Mrs. Smith took a leap of faith, trusting in Clive and the team to help locate her late father’s missing will. And astonishingly, within 24 hours, hope dawned anew- her father’s missing will had been found. The speed of our response surpassed her expectations, flooding her with a wave of relief and gratitude.
An emotional Mrs. Smith expressed her gratitude for the efficiency of The National Will Register and Clive for his unwavering support. She urges others in similar situation to seek out our services, regretting only that she had not done so sooner.
In Mrs. Smith’s journey, The National Will Register emerged not just as a solution but a lifeline. Through caring guidance and prompt action, Clive and the Will Search team provided hope and reassurance in a time of great need, embodying our core values.